The Guyana Police Force (GPF) has initiated an investigation through its Office of Professional Responsibility (OPR) following allegations that a passenger was repeatedly turned away from multiple police stations while attempting to report a suitcase mix-up at the Cheddi Jagan International Airport.

The incident reportedly involved a traveler who discovered his luggage had been mistakenly exchanged and sought official police assistance to facilitate its recovery. According to the complaint, the passenger was denied the opportunity to file a report at more than one station, raising serious questions regarding professional conduct and departmental policy.
In a formal statement released Tuesday, the GPF addressed the public outcry surrounding the incident, explicitly clarifying that no member of the public should be denied the right to lodge a report.
The Force emphasized the following procedural requirements:
Universal Acceptance: Reports must be received at any station, regardless of whether the incident occurred outside that station’s specific jurisdiction.
Mandatory Documentation: Officers are required to properly record all reports in the station diary.
Proper Referral: If a matter falls under the purview of another division, officers must still document the report before transmitting it through the appropriate channels for action.
While the investigation is ongoing, the GPF confirmed that the officers implicated in the complaint have been rotated to different duties for “developmental and administrative purposes.”
The Force reiterated its commitment to accountability and professional service delivery, stating that it expects all ranks to treat members of the public with courtesy, fairness, and respect. Investigations into the specific circumstances of this case are currently underway.
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